Frequently Asked Questions

We curate the best deals on electronics from trusted marketplace sources across Europe. Each listing is verified by our team to ensure quality and authenticity. When you find a deal you like, simply click "Buy Now" and complete the purchase. We'll handle the rest!

Most items are in excellent used condition. Each listing includes a condition rating (Excellent, Good, or Fair). We thoroughly test and verify all items before listing them on our platform.

Deals typically last 48 hours from when they're posted. Each listing shows a countdown timer so you know exactly how much time is left. Popular deals may sell out faster, so we recommend acting quickly!

We accept all major credit cards, PayPal, and bank transfers. All payments are processed securely through our encrypted checkout system. You'll receive an order confirmation email within minutes of placing your order.

Shipping is free for all orders within the European Union. Delivery typically takes 3-5 business days. Express shipping (1-2 days) is available for an additional fee. International shipping outside the EU is calculated at checkout.

We offer a 14-day money-back guarantee on all purchases. If you're not satisfied with your item, contact our support team within 14 days of delivery to initiate a return. Items must be returned in the same condition they were received.

Yes! All items come with a 30-day protection guarantee. This covers any defects or issues that weren't disclosed in the listing. Extended warranty options are available for select items at checkout.

Our support team is available Monday through Friday, 9 AM to 6 PM CET. You can reach us via email at support@pickd.com or through the contact form on our website. We typically respond within 24 hours.